Drop & Run

Drop & Run Guidelines

No appointment needed! Just drop off your items, and we’ll assess them later based on our guidelines below. Accepted items will be added to your account, and unaccepted items will be donated. Drop & Run is not available in January, February, July, or August.

What to Do:

  • Leave your items anytime we're open, no appointment necessary. Drop & Run is not available at end of seasons (January, February, July, or August).
  • Condition: We’ll check for any stains, tears, or other wear and tear, and ensure your items are still in style.
  • Packaging: Please drop off items in bags or on hangers.
    • If items on hangers, please make sure they’re ones you don’t want returned.
    • No shoe boxes — we simply don’t have the space to store them.

What We Accept

  • Clothing: Women’s sizes XS - 3XL, shoes, accessories, and jewelry.
  • Condition: Items should be in great condition, with no stains, holes, or excessive wear (pilling on knits, fraying, etc.).
  • Age & Style: Only items purchased in the last 3-4 years and still in season.
    • Spring/Summer: March - May
    • Fall/Winter: September - November

When We Accept Drop & Runs

We do not accept items every day of the year. Drop and Runs are only accepted during the following windows:

  • Spring/Summer: March - June
  • Fall/Winter: September - December

Please Note: We are not accepting Drop & Runs from July - August or January - February.

What Brands We Take

We accept a wide range of brands, from everyday favorites to high-end designers. Here are a few examples:

  • Popular Brands: Anthropologie, Athleta, Free People, J.Crew, Kate Spade, Lululemon, Madewell, Patagonia, Theory, Tory Burch, Zara
  • Designer Brands: Chanel, Gucci, Fendi, Louis Vuitton, St. John, Vince

If you're unsure whether we accept your brand, feel free to contact us or check out our full list of accepted brands.

Drop & Run Guidelines

What to Do:

  • Leave your items anytime we’re open, no appointment needed.
  • Condition: We’ll check for any stains, tears, or other wear and tear, and ensure your items are still in style.
  • Packaging: Please drop off items in bags or on hangers.
    • If you want the hangers back, let us know — we’ll return them.
    • No shoe boxes — we simply don’t have the space to store them.

What Happens Next:

  • We’ll Assess: After you drop off your items, we’ll check them for condition (no stains, holes, or excessive wear), age, and style.
  • Items We Can’t Accept: We’ll donate anything we can’t take.

Common Reasons We Don’t Accept Items:

  • Out of season or purchased more than 3-4 years ago.
  • Poor condition (e.g., stains, holes, excessive pilling).
  • Overstuffed inventory — we have limited space!

What We Don’t Take

  • No Men's Clothing, bridal, gowns, juniors, prom wear, children's clothes, or household items.
  • No Knockoffs or anything that’s not authentic.
  • No underwear, socks, or tights.
  • Brands We Often Pass On: Coldwater Creek, Liz Claiborne, Chico's, Polo, Vera Bradley, and most inexpensive brands like Walmart, Old Navy, Shein.

Pricing & Payments

  • Pricing: We price based on the retail value, condition, and demand for the item. Typically, you’ll receive about 1/3 of the retail price.
  • Payment Options: You can either choose to receive store credit or request a payout.
    • If you choose a payout, checks for amounts under $100 will be ready for pick-up the following Tuesday; checks for over $100 will be mailed at the end of the following month.
    • We do not offer tax deductions for donated items.

What Happens to Unsold Items?

  • After 90 Days: Unsold items are donated, or you can arrange for them to be returned for a small fee. Please let us know if you’d like your unsold items back before the end of the 90-day period.
  • Don’t want to keep your items? Simply donate them and help support local charities.

Common Questions

Do I need an appointment?

No! The Drop & Run option doesn't require an appointment. Just bring your items anytime we’re open, and we’ll take it from there.

What if my items don’t sell?

If your items don't sell during the 90-day consignment period, they will be donated unless you’ve requested to have them returned. Keep an eye on your online portal for updates on your inventory!

Can I come back to pick up what’s not accepted?

To manage inventory and space efficiently, we cannot hold or return unsold items during the consignment period. If you’d like your items back, please make sure to request them before the 90-day period ends.

How Do I Get Paid?

  • Store Credit: You can use your balance as credit toward future purchases.
  • Payout: If you prefer cash, request a payout. Checks for amounts under $100 will be available for pick-up the following Tuesday. For amounts over $100, checks will be mailed at the end of the following month.

Ready to Drop & Run?

We hope this guide helps clarify the process! If you still have questions, feel free to contact us, and we’ll be happy to assist.